top of page

Terms of Use

Effective Date: February 2023

​

Welcome to Unapologetically You Counselling ("we," us," or "our"). By accessing or using our website, services, or any related content ("Services"), you agree to comply with and be bound by the following Terms of Use ("Terms"). Please read these Terms carefully before using our website and services.

​

1. Acceptance of Terms

By accessing or using the Services provided on this website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must not access or use the Services.

 

2. Services Provided

Unapologetically You Counselling offers mental health services, including individual therapy, counseling, and support resources. The content on this website is intended for informational purposes only and should not be construed as professional advice. For therapy services, clients must schedule sessions directly through the platform, following our booking and cancellation policies.

 

3. Professional Disclaimer

The services provided through Unapologetically You Counselling are not a substitute for medical or psychiatric treatment. If you are experiencing a medical or psychiatric emergency, please contact your healthcare provider or dial emergency services immediately. We do not provide crisis intervention services.

 

4. User Responsibilities

  • Accurate Information: You agree to provide true, accurate, current, and complete information when using our services.

  • Confidentiality: While we strive to maintain the confidentiality of your information, please note that electronic communications may not be completely secure. We encourage you to use caution when sharing sensitive information online.

  • Respectful Interaction: You agree to engage in respectful and professional interactions while using our services, including communication with our counselors and other users.

 

5. Booking and Cancellations

Clients who wish to book therapy sessions must follow the booking procedure outlined on our website. Cancellations must be made at least 24 hours before the scheduled session to avoid charges. Please refer to our specific cancellation policy for more details.

​

6. Payment

Payment for therapy services is required in advance or at the time of the session, as outlined on the website. We accept various payment methods as detailed in the payment section of the website. Refunds may only be issued according to our refund policy.

​

7. Privacy and Data Security

Your privacy is very important to us. We are committed to protecting your personal information. Our Privacy Policy, which is available on the website, outlines how we collect, use, and protect your information. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

​

8. Prohibited Uses

You agree not to:

  • Use the website or services for any unlawful purpose.

  • Attempt to gain unauthorized access to any part of the website or any user accounts.

  • Use the website in any way that could damage, disable, or impair the website or interfere with others' use and enjoyment of the website. 

 

9. Termination of Access

We reserve the right to suspend or terminate your access to our website and services at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users or to the website itself.

 

10. Limitation of Liability

To the fullest extent permitted by law, Unapologetically You Counselling and its affiliates, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or services, even if we have been advised of the possibility of such damages.

 

11. Indemnification

You agree to indemnify, defend, and hold harmless Unapologetically You Counselling, its affiliates, employees, agents, and third-party providers from any and all claims, damages, losses, liabilities, and expenses arising from your use of the website or services or your violation of these Terms.

 

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. All changes will be posted on this page with an updated effective date. Your continued use of the website after any changes are made constitutes your acceptance of the revised Terms.

 

13. Governing Law

These Terms and any disputes arising out of or relating to them will be governed by and construed in accordance with the laws of [Insert jurisdiction, e.g., your state or country], without regard to its conflict of law principles.

 

14. Contact Information

If you have any questions about these Terms or our services, please contact us at:Unapologetically You Counselling

bottom of page